Spin Casino VIP Program

At Spin Casino the VIP experience is built into the Loyalty program, so there is no form to fill in and no minimum spend to declare. Every registered player takes part. The ladder has six levels: Bronze, Silver, Gold, Platinum, Diamond and Privé. The first five are earned through play. Privé is the top tier and works on invitation only, which means you cannot apply for it, you can only be asked.

Points are the currency of the program. Your first deposit unlocks 2,500 points straight away, and further play adds more. Points can then be exchanged for bonus credits. The exact number of points needed for each level is not published, so the sensible approach is to play the games you enjoy, keep an eye on your Loyalty page and let the levels come naturally.

1. Step 1

   Create your account

   Register on the sign up page with your real details. Players in Ontario use the separate Ontario site, so check you are on the right one.

2. Step 2

   Verify your identity

   Upload your documents early using the verification guide so your first cash-out is not delayed.

3. Step 3

   Make your first deposit

   The minimum is C$10. This deposit unlocks your 2,500 loyalty points and the first part of the welcome match.

4. Step 4

   Play and collect points

   Slots, live tables and tournaments all keep your points moving. Check your balance in the Loyalty area of your account.

5. Step 5

   Exchange points for credits

   When you have enough points, convert them into bonus credits and use them like any other bonus.

6. Step 6

   Watch for an invitation

   Privé is invite-only. If you are asked in, the invitation arrives through your account.

It helps to think of the program as two layers. The first layer is the welcome package and the daily rewards, which any new player can use in the first week. The second layer is the long game: points collected over months, converted into credits, and the slow climb up the levels. Both layers start with the same first deposit, so there is no need to choose between them. If you want a fuller picture of every promotion, the bonuses page lists them all.

The loyalty ladder sits alongside a set of regular promotions. Here is what is on the table for Canadian players as of November 2026. Amounts are in Canadian dollars, and you can see the full list on the bonuses page.

Swipe to see the whole table

The welcome match is split into 100% up to C$400, 100% up to C$300 and 100% up to C$300. The Mega Millionaire Wheel spins have a top prize of 1,000,000 and unlock with the first deposit. Daily Streak needs 7 consecutive logins and no deposit, and the Daily Deal refreshes every 24 hours. Refer a Friend pays C$50 once your friend signs up, deposits C$10 and plays, with no limit on the number of friends.

Wheel spins are available once per day, and they expire 30 days after your last deposit, so a long break from depositing can cost you the daily spins. Promotions marked as not available in Ontario do not apply there. Ontario has its own Spin Casino site operated under the AGCO and iGaming Ontario framework, with its own offers.

Wagering, sometimes called playthrough, is the amount you must bet before bonus money turns into withdrawable cash. At Spin Casino the welcome match carries 35x wagering on the bonus. That means a C$400 bonus needs C$14,000 of bets, a C$300 bonus needs C$10,500, and the full C$1,000 package needs C$35,000. Bets do not have to be won to count, and a winning spin and a losing spin both add to the total.

Two other limits are worth knowing. Winnings from the bonus are capped at 6 times your first deposit, and any part of the match that you do not use is forfeited after 2 months. Because slots count in full, a C$100 slot session adds C$100 toward wagering, while the same amount on roulette adds only C$8.

Here is a small worked example. Say you deposit C$100 and receive a C$100 match. At 35x, you need to place C$3,500 in bets on slots before the bonus can turn into cash. With the 6x cap on bonus winnings, the most you could withdraw from that bonus is 6 times your C$100 deposit, which is C$600. Run your own numbers in the calculator above before you decide how much to deposit.

Most problems come down to a missed condition, such as the claim window, the minimum deposit or an excluded game. A calm, step-by-step check usually finds the cause quickly, and the support team can fix anything that is genuinely a technical fault.

1. 1

   Check the basics

   Confirm that your deposit was at least C$10, that you are within 7 days of opening the account and that you are on the Canadian site.

2. 2

   Look at your bonus balance

   Open your account and see whether the bonus shows as active, pending or used up.

3. 3

   Review the game list

   Make sure you are not playing a game that counts 0% or breaking the bet cap.

4. 4

   Refresh and sign in again

   A stale session sometimes hides a new balance. The sign in guide covers common login issues.

5. 5

   Contact support

   Open live chat via the contact page, which is available 24/7, and give your username, the offer name and the time of your deposit.

6. 6

   Keep your screenshots

   A screenshot of your balance and the offer page makes a quick resolution much more likely.

Cash-outs have their own rules, and they are a common source of confusion. The minimum withdrawal is C$50. Requests sit in a rolling 24-hour pending period, and nothing is processed at weekends, so a request made on Friday evening may not move until Monday. Interac, Visa and eCheck usually take 1-3 business days once approved, and Express Withdrawals skip the pending wait on select methods for verified players. If you fund your account with a card, remember that your bank may treat a credit card deposit as a cash advance, so a debit option such as Interac is often the cheaper choice.